Privacy Policy
Privacy Policy
- Introduction and Contact Details of the Controller
1.1 We are pleased that you are visiting our website and thank you for your interest. Below, we inform you about how we handle your personal data when you use our website. Personal data means any data by which you can be personally identified.
1.2 The controller responsible for data processing on this website within the meaning of the General Data Protection Regulation (GDPR) is Michael Pasti, Reisachstraße 4, 70771 Leinfelden-Echterdingen, Germany, Tel.: +491737027510, Email: michael.pasti@nastila.de. The controller responsible for the processing of personal data is the natural or legal person who, alone or jointly with others, determines the purposes and means of processing personal data.
- Data Collection When Visiting Our Website
2.1 If you use our website for purely informational purposes, meaning that you do not register or otherwise transmit information to us, we only collect data that your browser transmits to the site server, so-called “server log files”. When you access our website, we collect the following data, which is technically necessary for us to display the website to you:
- Our visited website
- Date and time at the moment of access
- Amount of data sent in bytes
- Source/referrer from which you reached the page
- Browser used
- Operating system used
- IP address used, if applicable in anonymized form
Processing is carried out pursuant to Art. 6 para. 1 lit. f GDPR on the basis of our legitimate interest in improving the stability and functionality of our website. The data will not be passed on or used in any other way. However, we reserve the right to subsequently review the server log files if there are concrete indications of unlawful use.
2.2 For security reasons and to protect the transmission of personal data and other confidential content, such as orders or inquiries addressed to the controller, this website uses SSL or TLS encryption. You can recognize an encrypted connection by the character string “https://” and the lock symbol in your browser bar.
- Hosting & Content Delivery Network
3.1 Shopify
For hosting our website and displaying the page content, we use the system of the following provider: Shopify International Limited, Victoria Buildings, 2nd Floor, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland (“Shopify”).
Data is also transferred to: Shopify Inc., 150 Elgin St, Ottawa, ON K2P 1L4, Canada.
All data collected on our website is processed on the provider’s servers. We have concluded a data processing agreement with the provider, which ensures the protection of the data of our website visitors and prohibits unauthorized disclosure to third parties.
In the event of data transfer to Canada, an adequate level of data protection is ensured by an adequacy decision of the European Commission.
3.2 Cloudflare
We use a content delivery network from the following provider: Cloudflare Inc., 101 Townsend St., San Francisco, CA 94107, USA.
This service enables us to deliver large media files such as graphics, page content or scripts more quickly via a network of regionally distributed servers. Processing is carried out to safeguard our legitimate interest in improving the stability and functionality of our website pursuant to Art. 6 para. 1 lit. f GDPR. We have concluded a data processing agreement with the provider, which ensures the protection of the data of our website visitors and prohibits unauthorized disclosure to third parties.
For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with the European level of data protection on the basis of an adequacy decision of the European Commission.
3.3 imgix
We use a content delivery network from the following provider: Zebrafish Labs Inc., 423 Tehama St., San Francisco, CA 94103, USA.
This service enables us to deliver large media files such as graphics, page content or scripts more quickly via a network of regionally distributed servers. Processing is carried out to safeguard our legitimate interest in improving the stability and functionality of our website pursuant to Art. 6 para. 1 lit. f GDPR. We have concluded a data processing agreement with the provider, which ensures the protection of the data of our website visitors and prohibits unauthorized disclosure to third parties.
For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with the European level of data protection on the basis of an adequacy decision of the European Commission.
- Cookies
To make visiting our website attractive and to enable the use of certain functions, we use cookies, which are small text files stored on your device. Some of these cookies are automatically deleted after closing the browser, so-called “session cookies”, while others remain on your device for a longer period and allow page settings to be stored, so-called “persistent cookies”. In the latter case, you can find the storage duration in the overview of the cookie settings of your web browser.
If personal data is also processed by individual cookies used by us, processing is carried out pursuant to Art. 6 para. 1 lit. b GDPR either for the performance of the contract, pursuant to Art. 6 para. 1 lit. a GDPR in the case of consent given, or pursuant to Art. 6 para. 1 lit. f GDPR to safeguard our legitimate interests in the best possible functionality of the website and a customer-friendly and effective design of the site visit.
You can configure your browser so that you are informed about the setting of cookies and decide individually whether to accept them, or exclude the acceptance of cookies for certain cases or in general.
Please note that if cookies are not accepted, the functionality of our website may be limited.
- Contacting Us
5.1 Shopify Inbox
This website uses the live chat system of the following provider: Shopify International Limited, Victoria Buildings, 2nd Floor, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland.
The processing of personal data transmitted via the chat is carried out either pursuant to Art. 6 para. 1 lit. b GDPR, because it is necessary for the initiation or performance of a contract, or pursuant to Art. 6 para. 1 lit. f GDPR on the basis of our legitimate interest in effectively supporting our website visitors.
The data transmitted in this way will be deleted, subject to any conflicting statutory retention periods, once the matter in question has been conclusively clarified.
In addition, further information may be collected and evaluated for the purpose of creating pseudonymized user profiles with the help of cookies. However, this information does not serve to personally identify you and is not combined with other data records. If this information has a personal reference, processing is carried out pursuant to Art. 6 para. 1 lit. f GDPR on the basis of our legitimate interest in the statistical analysis of user behavior for optimization purposes.
The setting of cookies can be prevented by appropriate browser settings. However, the functionality of our website may be limited in this case.
You may object to the collection and storage of data for the purpose of creating a pseudonymized user profile at any time with effect for the future.
Data is also transferred to: Shopify Inc., 150 Elgin St, Ottawa, ON K2P 1L4, Canada.
We have concluded a data processing agreement with the provider, which ensures the protection of the data of our website visitors and prohibits unauthorized disclosure to third parties.
In the event of data transfer to Canada, an adequate level of data protection is ensured by an adequacy decision of the European Commission.
5.2 Judge.me
For review reminders, we use the services of the following provider: Judge.me Ltd., c/o Buckworths, 2nd Floor, 1-3 Worship Street, London, England, EC2A 2AB, United Kingdom.
Exclusively on the basis of your express consent pursuant to Art. 6 para. 1 lit. a GDPR, we transmit your email address and, if applicable, further customer data to the provider so that the provider can contact you by email with a review reminder.
You can withdraw your consent at any time with effect for the future either from us or from the provider.
We have concluded a data processing agreement with the provider, which ensures the protection of the data of our website visitors and prohibits unauthorized disclosure to third parties.
In the event of data transfer to the provider’s location, an adequate level of data protection is ensured by an adequacy decision of the European Commission.
5.3 Trustpilot
For review reminders, we use the services of the following provider: Trustpilot A/S, Pilestræde 58, 1112 Copenhagen, Denmark.
Exclusively on the basis of your express consent pursuant to Art. 6 para. 1 lit. a GDPR, we transmit your email address and, if applicable, further customer data to the provider so that the provider can contact you by email with a review reminder.
You can withdraw your consent at any time with effect for the future either from us or from the provider.
We have concluded a data processing agreement with the provider, which ensures the protection of the data of our website visitors and prohibits unauthorized disclosure to third parties.
5.4 When contacting us, for example via contact form or email, personal data is processed exclusively for the purpose of handling and responding to your request and only to the extent necessary for this purpose.
The legal basis for processing this data is our legitimate interest in responding to your request pursuant to Art. 6 para. 1 lit. f GDPR. If your contact is aimed at concluding a contract, the additional legal basis for processing is Art. 6 para. 1 lit. b GDPR. Your data will be deleted when the circumstances indicate that the matter in question has been conclusively clarified and provided that there are no statutory retention obligations to the contrary.
- Data Processing When Opening a Customer Account
Pursuant to Art. 6 para. 1 lit. b GDPR, personal data will continue to be collected and processed to the extent necessary if you provide it to us when opening a customer account. The data required to open an account can be seen from the input form of the corresponding form on our website.
You may delete your customer account at any time by sending a message to the above-mentioned address of the controller. After deletion of your customer account, your data will be deleted, provided that all contracts concluded through it have been fully processed, no statutory retention periods conflict with deletion, and we have no legitimate interest in further storage.
- Use of Customer Data for Direct Advertising
7.1 Subscription to Our Email Newsletter
If you subscribe to our email newsletter, we will regularly send you information about our offers. The only mandatory information required to send the newsletter is your email address. Providing further data is voluntary and is used to address you personally. For sending the newsletter, we use the so-called double opt-in procedure, which ensures that you only receive newsletters after you have expressly confirmed your consent to receive the newsletter by clicking on a verification link sent to the email address provided.
By activating the confirmation link, you give us your consent to use your personal data pursuant to Art. 6 para. 1 lit. a GDPR. We store your IP address entered by the Internet Service Provider (ISP) as well as the date and time of registration in order to be able to trace any possible misuse of your email address at a later point in time. The data collected by us when you register for the newsletter is used strictly for the intended purpose.
You can unsubscribe from the newsletter at any time via the link provided for this purpose in the newsletter or by sending a corresponding message to the controller named at the beginning. After unsubscribing, your email address will be deleted immediately from our newsletter distribution list, unless you have expressly consented to further use of your data or we reserve the right to further use your data in a manner permitted by law and about which we inform you in this policy.
7.2 Cart Reminder Emails
If you abandon your purchase with us before completing the order, you have the option of receiving a one-time email reminder about the contents of your virtual shopping cart.
The only mandatory information required to send this reminder is your email address. Providing further data is voluntary and may be used to address you personally. For sending the email, we use the so-called double opt-in procedure, which ensures that you only receive a notification after you have expressly confirmed your consent by clicking on a verification link sent to the email address provided.
By activating the confirmation link, you give us your consent to use your personal data pursuant to Art. 6 para. 1 lit. a GDPR for sending a cart reminder. We store your IP address entered by the Internet Service Provider (ISP) as well as the date and time of registration in order to be able to trace any possible misuse of your email address at a later point in time. The data collected by us when you register for our email notification service is used strictly for the intended purpose.
You can unsubscribe from cart reminders at any time by sending a corresponding message to the controller named at the beginning. After unsubscribing, your email address will be deleted immediately from the distribution list set up for this purpose, unless you have expressly consented to further use of your data or we reserve the right to further use your data in a manner permitted by law and about which we inform you in this policy.
- Data Processing for Order Processing
8.1 To the extent necessary for the processing of the contract for delivery and payment purposes, the personal data collected by us will be passed on to the commissioned transport company and the commissioned credit institution pursuant to Art. 6 para. 1 lit. b GDPR.
If, on the basis of a corresponding contract, we owe you updates for goods with digital elements or for digital products, we process the contact data provided by you when placing the order in order to personally inform you within the scope of our statutory information obligations pursuant to Art. 6 para. 1 lit. c GDPR. Your contact data will be used strictly for the purpose of notifications about updates owed by us and will be processed by us for this purpose only to the extent necessary for the respective information.
For processing your order, we also cooperate with the service provider(s) listed below, who support us in whole or in part in the performance of concluded contracts. Certain personal data is transmitted to these service providers in accordance with the following information.
8.2 Disclosure of Personal Data to Shipping Service Providers
- DHL
As a transport service provider, we use the following provider: DHL Paket GmbH, Sträßchensweg 10, 53113 Bonn, Germany.
We pass on your email address and/or telephone number to the provider prior to delivery of the goods for the purpose of coordinating a delivery date or for delivery notification pursuant to Art. 6 para. 1 lit. a GDPR, provided that you have given your express consent for this during the ordering process. Otherwise, for the purpose of delivery pursuant to Art. 6 para. 1 lit. b GDPR, we only pass on the name of the recipient and the delivery address to the provider. Disclosure takes place only insofar as this is necessary for the delivery of the goods. In this case, prior coordination of the delivery date with the provider or delivery notification is not possible.
Consent can be withdrawn at any time with effect for the future either from the controller named above or from the provider.
8.3 Use of Payment Service Providers
- Apple Pay
If you choose the payment method “Apple Pay” from Apple Distribution International (Apple), Hollyhill Industrial Estate, Hollyhill, Cork, Ireland, payment processing is carried out via the “Apple Pay” function of your device running iOS, watchOS or macOS by charging a payment card stored with “Apple Pay”. Apple Pay uses security functions integrated into the hardware and software of your device to protect your transactions. To authorize a payment, you must therefore enter a code previously defined by you and verify it using the “Face ID” or “Touch ID” function of your device.
For the purpose of payment processing, the information you provide during the order process, together with information about your order, is transmitted to Apple in encrypted form. Apple then encrypts this data again with a developer-specific key before the data is transmitted to the payment service provider of the payment card stored in Apple Pay for the purpose of carrying out the payment. The encryption ensures that only the website through which the purchase was made can access the payment data. After payment has been made, Apple sends your device account number and a transaction-specific dynamic security code to the originating website to confirm successful payment.
If personal data is processed during the transmissions described above, processing is carried out exclusively for the purpose of payment processing pursuant to Art. 6 para. 1 lit. b GDPR.
Apple stores anonymized transaction data, including the approximate purchase amount, the approximate date and time, and whether the transaction was successfully completed. Anonymization completely excludes any personal reference. Apple uses the anonymized data to improve “Apple Pay” and other Apple products and services.
If you use Apple Pay on the iPhone or Apple Watch to complete a purchase made via Safari on the Mac, the Mac and the authorization device communicate via an encrypted channel on Apple’s servers. Apple does not process or store any of this information in a format that can identify you personally. You can disable the ability to use Apple Pay on your Mac in the settings of your iPhone. Go to “Wallet & Apple Pay” and disable “Allow Payments on Mac”.
Further information on data protection with Apple Pay can be found at the following internet address: https://support.apple.com/de-de/HT203027
- Google Pay
If you choose the payment method “Google Pay” from Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (“Google”), payment processing is carried out via the “Google Pay” application on your mobile device running at least Android 4.4 (“KitKat”) and equipped with NFC functionality by charging a payment card stored with Google Pay or a payment system verified there, such as PayPal. To authorize a payment via Google Pay in an amount exceeding EUR 25.00, your mobile device must first be unlocked using the respective verification measure set up, such as facial recognition, password, fingerprint or pattern.
For the purpose of payment processing, the information you provide during the order process, together with information about your order, is transmitted to Google. Google then transmits your payment information stored in Google Pay to the originating website in the form of a one-time transaction number, by means of which a completed payment is verified. This transaction number does not contain any information about the actual payment data of your payment methods stored with Google Pay, but is created and transmitted as a one-time valid numeric token. For all transactions via Google Pay, Google acts merely as an intermediary for processing the payment. The transaction is carried out exclusively between the user and the originating website by charging the payment method stored with Google Pay.
If personal data is processed during the transmissions described above, processing is carried out exclusively for the purpose of payment processing pursuant to Art. 6 para. 1 lit. b GDPR.
Google reserves the right to collect, store and evaluate certain transaction-specific information for each transaction made via Google Pay. This includes the date, time and amount of the transaction, merchant location and description, a description of the goods or services purchased provided by the merchant, photos you have attached to the transaction, the name and email address of the seller and buyer or sender and recipient, the payment method used, your description of the reason for the transaction and, where applicable, the offer associated with the transaction.
According to Google, this processing is carried out exclusively pursuant to Art. 6 para. 1 lit. f GDPR on the basis of the legitimate interest in proper accounting, verification of transaction data, and optimization and maintenance of the functionality of the Google Pay service.
Google also reserves the right to combine the processed transaction data with further information collected and stored by Google when using other Google services.
The terms of use for Google Pay can be found here:
https://payments.google.com/payments/apis-secure/u/0/get_legal_document?ldo=0&ldt=googlepaytos&ldl=de
Further information on data protection with Google Pay can be found at the following internet address:
https://payments.google.com/payments/apis-secure/get_legal_document?ldo=0&ldt=privacynotice&ldl=de
- Klarna
One or more online payment methods from the following provider are available on this website: Klarna Bank AB, Sveavägen 46, 111 34 Stockholm, Sweden.
If you select a payment method from the provider for which you make an advance payment, such as credit card payment, your payment data provided during the order process, including name, address, bank and payment card information, currency and transaction number, as well as information about the content of your order, will be passed on to the provider pursuant to Art. 6 para. 1 lit. b GDPR. In this case, your data is passed on exclusively for the purpose of payment processing with the provider and only to the extent necessary for this purpose.
If you select a payment method for which the provider makes an advance payment, such as purchase on account, installment purchase or direct debit, you will also be asked during the ordering process to provide certain personal data, including first and last name, street, house number, postal code, city, date of birth, email address, telephone number and, if applicable, data relating to an alternative payment method.
To safeguard our legitimate interest in determining the solvency of our customers, we forward this data to the provider for the purpose of a credit check pursuant to Art. 6 para. 1 lit. f GDPR. On the basis of the personal data provided by you as well as further data, such as shopping cart, invoice amount, order history and payment experience, the provider checks whether the payment option selected by you can be granted with regard to payment and/or default risks.
In addition to provider-internal criteria pursuant to Art. 6 para. 1 lit. f GDPR, identity and credit information from the following credit agencies may also be included in the decision within the scope of the application review:
https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_de/credit_rating_agencies
The credit report may contain probability values, so-called score values. Where score values are included in the result of the credit report, they are based on a scientifically recognized mathematical-statistical procedure. Among other things, but not exclusively, address data is included in the calculation of score values.
You may object to this processing of your data at any time by sending a message to us or to the provider. However, the provider may remain entitled to process your personal data if this is necessary for contractual payment processing.
- PayPal
One or more online payment methods from the following provider are available on this website: PayPal (Europe) S.a.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg.
If you select a payment method from the provider for which you make an advance payment, your payment data provided during the order process, including name, address, bank and payment card information, currency and transaction number, as well as information about the content of your order, will be passed on to the provider pursuant to Art. 6 para. 1 lit. b GDPR. In this case, your data is passed on exclusively for the purpose of payment processing with the provider and only to the extent necessary for this purpose.
If you select a payment method for which we make an advance payment, you will also be asked during the ordering process to provide certain personal data, including first and last name, street, house number, postal code, city, date of birth, email address, telephone number and, if applicable, data relating to an alternative payment method.
To safeguard our legitimate interest in determining your solvency in such cases, we forward this data to the provider for the purpose of a credit check pursuant to Art. 6 para. 1 lit. f GDPR. On the basis of the personal data provided by you as well as further data, such as shopping cart, invoice amount, order history and payment experience, the provider checks whether the payment option selected by you can be granted with regard to payment and/or default risks.
The credit report may contain probability values, so-called score values. Where score values are included in the result of the credit report, they are based on a scientifically recognized mathematical-statistical procedure. Among other things, but not exclusively, address data is included in the calculation of score values.
You may object to this processing of your data at any time by sending a message to us or to the provider. However, the provider may remain entitled to process your personal data if this is necessary for contractual payment processing.
- Shopify Payments
One or more online payment methods from the following provider are available on this website: Shopify International Limited, Victoria Buildings, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland.
If you select a payment method from the provider for which you make an advance payment, such as credit card payment, your payment data provided during the order process, including name, address, bank and payment card information, currency and transaction number, as well as information about the content of your order, will be passed on to the provider pursuant to Art. 6 para. 1 lit. b GDPR. In this case, your data is passed on exclusively for the purpose of payment processing with the provider and only to the extent necessary for this purpose.
8.4 Electronic Withdrawal Function for Distance Selling Contracts
Consumers who conclude contracts on this website for which a statutory right of withdrawal exists have the option of declaring withdrawal via an electronic withdrawal function in accordance with the applicable withdrawal provisions.
For the provision of the electronic withdrawal function, we use a solution from the following provider: 401layers UG, Dorothea-Erxleben-Str. 1 a, D-40721 Hilden.
When using the withdrawal function, in addition to information for identifying the contract to be withdrawn, further personal information such as the consumer’s first and last name and email address must be provided or confirmed.
This information is initially collected by the provider on the basis of our legitimate interest in a user-friendly, stable and process-optimized solution pursuant to Art. 6 para. 1 lit. f GDPR, then used to confirm receipt of the withdrawal declaration by email on our behalf, and finally transmitted to us. We then process the transmitted information for the proper handling of the withdrawal pursuant to Art. 6 para. 1 lit. b GDPR and Art. 6 para. 1 lit. c GDPR on the basis of our legal obligation to provide an electronic withdrawal function for paid consumer distance selling contracts.
The information collected by the provider is routinely deleted after final processing of a withdrawal, provided that there are no statutory retention obligations to the contrary.
We have concluded a data processing agreement with the provider, which protects data processed within the scope of the withdrawal function and prohibits unauthorized disclosure to third parties.
- Web Analytics Services
9.1 Google Analytics 4
This website uses Google Analytics 4, a web analytics service provided by Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (“Google”), which enables an analysis of your use of our website.
By default, when visiting the website, Google Analytics 4 sets cookies, which are small text modules stored on your device and which collect certain information. This information also includes your IP address, which, however, is shortened by Google by the last digits in order to exclude direct personal identification.
The information is transmitted to Google servers and further processed there. Transfers to Google LLC based in the USA are also possible.
Google uses the collected information on our behalf to evaluate your use of the website, compile reports on website activity for us, and provide other services related to website use and internet use. The IP address transmitted by your browser and shortened within the scope of Google Analytics is not combined with other Google data. The data collected within the scope of the use of Google Analytics 4 is stored for a period of two months and then deleted.
All processing described above, in particular the setting of cookies on the device used, is only carried out if you have given us your express consent pursuant to Art. 6 para. 1 lit. a GDPR.
Without your consent, Google Analytics 4 will not be used during your visit to the website. You can withdraw your consent at any time with effect for the future. To exercise your right of withdrawal, please deactivate this service via the “cookie consent tool” provided on the website.
We have concluded a data processing agreement with Google, which ensures the protection of the data of our website visitors and prohibits unauthorized disclosure to third parties.
Further legal information on Google Analytics 4 can be found at:
https://business.safety.google/intl/de/privacy/
https://policies.google.com/privacy?hl=de&gl=de
https://policies.google.com/technologies/partner-sites
Demographic Features
Google Analytics 4 uses the special “demographic features” function and can create statistics that provide information about the age, gender and interests of website visitors. This is done by analyzing advertising and information from third-party providers. This allows target groups for marketing activities to be identified. However, the collected data cannot be assigned to a specific person and is deleted after being stored for a period of two months.
Google Signals
As an extension to Google Analytics 4, Google Signals may be used on this website to create cross-device reports. If you have enabled personalized ads and linked your devices to your Google account, Google may, subject to your consent to the use of Google Analytics pursuant to Art. 6 para. 1 lit. a GDPR, analyze your usage behavior across devices and create database models, including for cross-device conversions. We do not receive any personal data from Google, only statistics. If you wish to stop cross-device analysis, you can disable the “Personalized advertising” function in the settings of your Google account. To do so, follow the instructions on this page:
https://support.google.com/My-Ad-Center-Help/answer/12155764?hl=de
Further information on Google Signals can be found at the following link:
https://support.google.com/analytics/answer/7532985?hl=de
User IDs
As an extension to Google Analytics 4, the “User IDs” function may be used on this website. If you have consented to the use of Google Analytics 4 pursuant to Art. 6 para. 1 lit. a GDPR, created an account on this website and log in to this account on various devices, your activities, including conversions, can be analyzed across devices.
For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with the European level of data protection on the basis of an adequacy decision of the European Commission.
9.2 Shopify Analytics
This website uses the web analytics service of the following provider: Shopify International Limited, Victoria Buildings, 2nd Floor, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland.
Data is also transferred to: Shopify Inc., 150 Elgin St, Ottawa, ON K2P 1L4, Canada.
Using cookies and/or comparable technologies, such as tracking pixels, web beacons, and algorithms for reading device and browser information, the service collects and stores pseudonymized visitor data, including information about the device used, such as IP address and browser information, in order to evaluate it for statistical analyses of user behavior on our website and to create pseudonymized user profiles. Among other things, this makes it possible to evaluate movement patterns, so-called heatmaps, which show the duration of page visits and interactions with page content, such as text input, scrolling, clicks and mouse-overs. Pseudonymization generally excludes direct personal identification. Data is not combined with clear data about your person collected in any other way.
All processing described above, in particular reading or storing information on the device used, is only carried out if you have given us your express consent pursuant to Art. 6 para. 1 lit. a GDPR. You can withdraw your consent at any time with effect for the future by deactivating this service in the “cookie consent tool” provided on the website.
We have concluded a data processing agreement with the provider, which protects the data of our website visitors and prohibits disclosure to third parties.
In the event of data transfer to Canada, an adequate level of data protection is ensured by an adequacy decision of the European Commission.
- Retargeting/Remarketing and Conversion Tracking
Meta Pixel
Within our online offering, we use the “Meta Pixel” service from the following provider: Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland (“Meta”).
If a user clicks on an advertisement placed by us on Facebook and/or Instagram, the URL of our linked page is extended by a parameter using “Meta Pixel”. After forwarding, this URL parameter is then entered into the user’s browser by a cookie set by our linked page itself.
This allows Meta, on the one hand, to determine visitors to our online offering as a target group for the display of advertisements, so-called “ads”. Accordingly, we use the service to display the Facebook and/or Instagram ads placed by us only to users who have also shown an interest in our online offering or who have certain characteristics, such as interests in certain topics or products determined on the basis of websites visited, which we transmit to Meta, so-called “Custom Audiences”.
On the other hand, “Meta Pixel” can be used to track whether users were redirected to our website after clicking on an advertisement and what actions they perform there, so-called “conversion tracking”.
The data collected is anonymous for us and therefore does not allow us to draw conclusions about the identity of users. However, the data is stored and processed by Meta, so that a connection to the respective user profile is possible and Meta may use the data for its own advertising purposes.
All processing described above, in particular the setting of cookies for reading information on the device used, is only carried out if you have given us your express consent pursuant to Art. 6 para. 1 lit. a GDPR. You can withdraw your consent at any time with effect for the future by deactivating this service in the “cookie consent tool” provided on the website.
We have concluded a data processing agreement with the provider, which ensures the protection of the data of our website visitors and prohibits unauthorized disclosure to third parties.
The information generated by Meta is generally transmitted to a Meta server and stored there; in this context, transmission to servers of Meta Platforms Inc. in the USA may also occur.
For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with the European level of data protection on the basis of an adequacy decision of the European Commission.
- Website Functionalities
11.1 YouTube
This website uses plugins to display and play videos from the following provider: Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland.
Data may also be transmitted to: Google LLC, USA.
When you access a page of our website that contains such a plugin, your browser establishes a direct connection to the provider’s servers at the latest when the video is played in order to load the content. In doing so, certain information, including your IP address, is transmitted to the provider.
If playback of embedded videos is started via the plugin, the provider also uses cookies to collect information about user behavior, create playback statistics and prevent abusive behavior.
If you are logged into a user account with the provider during your visit to the website, your data will be directly assigned to your account when you click on a video. If you do not want this assignment to your account, you must log out before clicking the playback button.
All aforementioned processing, in particular the setting of cookies for reading information on the device used, is only carried out if you have given us your express consent pursuant to Art. 6 para. 1 lit. a GDPR. You can withdraw your consent at any time with effect for the future by deactivating this service via the “cookie consent tool” provided on the website.
For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with the European level of data protection on the basis of an adequacy decision of the European Commission.
11.2 Judge.me
Graphic elements from the following provider are integrated into our website to display external customer reviews and/or an externally awarded quality seal: Judge.me Ltd., c/o Buckworths, 2nd Floor, 1-3 Worship Street, London, England, EC2A 2AB, United Kingdom.
When you access a page of our website that contains such graphic elements, your browser establishes a direct connection to the provider’s servers in order to load the elements properly. In doing so, certain browser information, including your IP address, is transmitted to the provider.
If personal data is also processed in this context, this is carried out pursuant to Art. 6 para. 1 lit. f GDPR on the basis of our legitimate interest in the optimal marketing of our offer and the appealing design of our website.
We have concluded a data processing agreement with the provider, which ensures the protection of the data of our website visitors and prohibits unauthorized disclosure to third parties.
In the event of data transfer to the provider’s location, an adequate level of data protection is ensured by an adequacy decision of the European Commission.
11.3 Trustpilot
Graphic elements from the following provider are integrated into our website to display external customer reviews and/or an externally awarded quality seal: Trustpilot A/S, Pilestræde 58, 1112 Copenhagen, Denmark.
When you access a page of our website that contains such graphic elements, your browser establishes a direct connection to the provider’s servers in order to load the elements properly. In doing so, certain browser information, including your IP address, is transmitted to the provider.
If personal data is also processed in this context, this is carried out pursuant to Art. 6 para. 1 lit. f GDPR on the basis of our legitimate interest in the optimal marketing of our offer and the appealing design of our website.
- Tools and Miscellaneous
Cookie Consent Tool
This website uses a so-called “cookie consent tool” to obtain effective user consent for cookies and cookie-based applications that require consent. The “cookie consent tool” is displayed to users when they access the site in the form of an interactive user interface, on which consent for certain cookies and/or cookie-based applications can be given by ticking boxes. By using the tool, all cookies/services requiring consent are only loaded if the respective user gives the corresponding consent by ticking the relevant boxes. This ensures that such cookies are only set on the user’s respective device if consent has been given.
The tool sets technically necessary cookies to store your cookie preferences. Personal user data is generally not processed in this context.
If, in individual cases, personal data such as the IP address is nevertheless processed for the purpose of storing, assigning or logging cookie settings, this is carried out pursuant to Art. 6 para. 1 lit. f GDPR on the basis of our legitimate interest in legally compliant, user-specific and user-friendly consent management for cookies and thus in the legally compliant design of our website.
A further legal basis for processing is Art. 6 para. 1 lit. c GDPR. As controller, we are subject to the legal obligation to make the use of technically unnecessary cookies dependent on the respective user’s consent.
Where necessary, we have concluded a data processing agreement with the provider, which ensures the protection of the data of our website visitors and prohibits unauthorized disclosure to third parties.
Further information on the operator and the setting options of the cookie consent tool can be found directly in the corresponding user interface on our website.
- Rights of the Data Subject
13.1 Applicable data protection law grants you the following data subject rights, namely rights of access and intervention, against the controller with regard to the processing of your personal data. Reference is made to the stated legal basis for the respective conditions for exercising these rights:
- Right of access pursuant to Art. 15 GDPR;
- Right to rectification pursuant to Art. 16 GDPR;
- Right to erasure pursuant to Art. 17 GDPR;
- Right to restriction of processing pursuant to Art. 18 GDPR;
- Right to notification pursuant to Art. 19 GDPR;
- Right to data portability pursuant to Art. 20 GDPR;
- Right to withdraw consent given pursuant to Art. 7 para. 3 GDPR;
- Right to lodge a complaint pursuant to Art. 77 GDPR.
13.2 Right to Object
IF WE PROCESS YOUR PERSONAL DATA ON THE BASIS OF OUR OVERRIDING LEGITIMATE INTEREST WITHIN THE FRAMEWORK OF A BALANCING OF INTERESTS, YOU HAVE THE RIGHT AT ANY TIME, FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION, TO OBJECT TO THIS PROCESSING WITH EFFECT FOR THE FUTURE.
IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL STOP PROCESSING THE DATA CONCERNED. HOWEVER, FURTHER PROCESSING REMAINS RESERVED IF WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR PROCESSING THAT OVERRIDE YOUR INTERESTS, FUNDAMENTAL RIGHTS AND FREEDOMS, OR IF THE PROCESSING SERVES THE ESTABLISHMENT, EXERCISE OR DEFENSE OF LEGAL CLAIMS.
IF YOUR PERSONAL DATA IS PROCESSED BY US FOR DIRECT MARKETING PURPOSES, YOU HAVE THE RIGHT AT ANY TIME TO OBJECT TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR THE PURPOSE OF SUCH ADVERTISING. YOU MAY EXERCISE THE OBJECTION AS DESCRIBED ABOVE.
IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL STOP PROCESSING THE DATA CONCERNED FOR DIRECT MARKETING PURPOSES.
- Duration of Storage of Personal Data
The duration of storage of personal data is determined by the respective legal basis, the purpose of processing and, where applicable, additionally by the respective statutory retention period, such as retention periods under commercial and tax law.
When personal data is processed on the basis of express consent pursuant to Art. 6 para. 1 lit. a GDPR, the data concerned is stored until you withdraw your consent.
If statutory retention periods exist for data processed within the framework of legal or quasi-legal obligations on the basis of Art. 6 para. 1 lit. b GDPR, this data will be routinely deleted after expiry of the retention periods, provided that it is no longer required for the performance or initiation of a contract and/or we no longer have a legitimate interest in further storage.
When personal data is processed on the basis of Art. 6 para. 1 lit. f GDPR, this data is stored until you exercise your right to object pursuant to Art. 21 para. 1 GDPR, unless we can demonstrate compelling legitimate grounds for processing that override your interests, rights and freedoms, or the processing serves the establishment, exercise or defense of legal claims.
When personal data is processed for the purpose of direct marketing on the basis of Art. 6 para. 1 lit. f GDPR, this data is stored until you exercise your right to object pursuant to Art. 21 para. 2 GDPR.
Unless otherwise stated in the other information in this policy regarding specific processing situations, stored personal data will otherwise be deleted when it is no longer necessary for the purposes for which it was collected or otherwise processed.
Copyright Notice: This Privacy Policy was created by the specialist lawyers of IT-Recht Kanzlei and is protected by copyright (https://www.it-recht-kanzlei.de)
Last updated: 18.06.2026, 18:45:14