Shipping conditions

payment and shipping

The following conditions apply:

The goods are delivered worldwide.

Packaging:

Our outer packaging is discreet and neutral. Third parties who see the package from the outside cannot see that the package contains balloons. There are no logos, names or similar on the package.

Shipping costs (including VAT)


Delivery times

Unless a different deadline is specified in the respective offer, the goods will be delivered domestically (Germany) within 3 - 5 working days, for deliveries abroad within 5 - 7 working days after the conclusion of the contract (if advance payment has been agreed, after the time of your payment instruction).
Please note that there is no delivery on Sundays and public holidays.
If you have ordered items with different delivery times, we will send the goods in one shipment, unless we have made different agreements with you. In this case, the delivery time is determined by the item with the longest delivery time that you ordered.
If you collect the goods yourself, we will inform you by email about the availability of the goods and the collection options. In this case, no shipping costs will be charged.

Further payment details

If payment is made on invoice, the invoice amount must be paid within 14 days.


Our bank connection:

IBAN:
DE27 6007 0024 0933 6165 00

BIC:
DEUTDEDBSTG


If you have any questions, you can find our contact details in the legal notice.